|I don’t understand which category I’m in. I was previously category 5.||That depends on you membership category and your salary band. See the simplified chart below.|
|I can’t read the email I have been sent to renew my subscription.||No problem, you can download the relevant forms here.|
|Subscriptions are due 1 April. What happens if I don’t pay my subs by 1 April?||If renewal documents or email confirmation aren’t received by 30 April you may not receive membership services such as JIS Bulletin, Members bulletin etc.
If you pay by direct debit we need to receive your renewal documents by 30 April otherwise direct debit payments will be taken at the rate in the letter you received.
|I currently pay by direct debit in instalments but want to change to annual payments?||Contact subscriptions, and we will change the amount and date of the request to one lump sum on 1 June (or first available month)|
|I haven’t received my renewal papers.||No problem, you can download the relevant forms [here](/members/subscriptions).|
|I currently pay by direct debit – what will happen if I don’t let the office know about my subscription code?||Your subscription category will be determined from you membership category (eg AIfA members will pay AIfA subscription category of £166).
Your direct debit mandate remains in place from previous years and your preference for either annual or instalment payments will be continued in to the new subscription year. This also applies to the subscription of Historic Environment Journal, your preference is continued in to the new subscription year.
|Why hasn’t my direct debit been collected on 1 April and 1 May?||Instalment Direct debits aren’t monthly; they are collected in 10 instalments from 1 June 1 March the following year.|
|I sent my new direct debit in May but a collection was not taken on 1 June?||The banks require two weeks to process a new direct debit so if your direct debit mandate is received by the office after the middle of the month there won’t be enough time for the bank to process it for the next collection. For example if a direct debit is received in late May the first (if instalment) or annual request from your account will be on 1 July.|
|The subscription renewal states that the instalment amount is £12.70 but I have been charged for £25.40||Instalment direct debits are collected in 10 instalments from 1 June to 1 March. If a direct debit mandate is received too late to be processed for collection on 1 June then you won’t be able to pay in 10 instalments. Instead you will have to pay the instalment owed and the due instalment on 1 of the next available month.
For example if your new direct debit mandate isn’t received until 20 May, and the remittance form states that the instalment amounts are £15.60, the instalments for June and July will both be collected on 1 July.
On receipt of your direct debit mandate you will be sent a payment schedule for the year
|Last year I was granted category 4, but it doesn’t exist this year. Can I still apply for a concessionary rate?||Yes you can. For more details and to download the form click here|
|I wish to receive the Historic Environment Journal as part of my subscription this year?||Complete the subscription renewal form and return it to the office.
If you pay by direct debit we can add the amount of £16.00 to the total direct debit we collect.Or send us a cheque for £16.00.
Alternatively if you wish to unsubscribe complete the subscription renewal form and return it to the office.
|What do I have to do if my salary increases during the year?||You don’t have to do anything as the subscription category is based on your income from the previous year|
|What if I need to change my direct debit to a different account?||You can ask your bank to do this for you or send us a new direct debit mandate. Please post the original back to us as this is required by the bank. You can download it here|
|I want to change my payment method from cheque to instalment direct debit.||Complete the subscription renewal form selecting the new payment method. A copy of the direct debit form can be downloaded from here. Complete it and return it with your subscription renewal. Please post the original to us as this is required by the bank.|
|I want to pay by debit or credit card||That’s no problem, select that payment method on the subscription renewal form and return it to the office. We will send an electronic invoice (via PayPal) to your email and you can pay using any debit or credit card.|
|My company pays my IfA subscription, what do I have to do.||Complete the subscription renewal form and give it to your employer, but send a copy to IfA. Your employer needs to send a Purchase Order to IfA so an invoice can be raised for payment. Some employers have a direct debit set up with IfA- ask your employer. IfA will contact you about your subscription not your employer, and it is your responsibility as a member to ensure payment not your employer.|
|I already have a direct debit set up, is a new one required each year?||No your direct debit mandate remains in place and IfA will adjust the amount collected as per your subscription renewal information.|